WhatsApp appointment reminders for Kenyan clinics
Know who's coming before the day starts.
The day before every appointment, your patients get a WhatsApp reminder from your clinic. One tap confirms, and your appointment sheet updates by itself.
If reminders go out by hand, or not at all, nobody at the desk can answer that. With us, your sheet can: who was reminded, who confirmed, and when.
Built for dental and aesthetic clinics. It works the same anywhere a missed appointment is lost income: optical, physio, labs, vets, salons and spas.
Try it yourself
Lakeview Dental Care is a clinic we made up to show you the system. Book an appointment there with your own number, on any day from the day after tomorrow. The day before it, you'll get a real WhatsApp reminder. Tap Confirm and see exactly what your patients would see.
Lakeview isn't a real clinic. Your name and number are used only for your test booking and its reminder.
Every patient gets a reminder the day before, every time, so your receptionist can focus on the patients in front of them.
By morning you know who has confirmed, so an empty slot can go to someone else.
How many are due, reminded and confirmed, and whether anything needs attention.
Weekends and holidays included, whether or not anyone is at the desk.
Messages come from your clinic's own WhatsApp number, under your clinic's name.
A simple sheet, shown to your receptionist in half an hour.
Optional
We build a simple, fast site with your services, prices, opening hours and how to find you. Patients can only pick times when you're open. Every online booking goes straight into your sheet and gets the same reminder.
The Lakeview demo page is built exactly this way.
KES 20,000
once
WhatsApp number and approval, message wording, appointment sheet, receptionist training.
KES 5,000
a month
Reminders, confirmations, the morning message, all WhatsApp charges, and support.
Optional
KES 20,000
once
Your services, prices and hours, with online booking.
KES 35,000 together with setup.
If it saves five missed appointments a month, it has paid for itself.Ask about our terms for founding clinics.
Share a phone number for your clinic's WhatsApp (a new line works best) and approve the name your patients will see. Your receptionist adds appointments to the sheet, and patients can also book online. We take care of everything else, including half an hour of training for your receptionist.
Your clinic's own number, under your clinic's name. Patients see you, not us.
Names and numbers stay in your own sheet. We only message patients who agreed to reminders, and we remove anyone who asks. Nothing is sold or shared. Details are on our privacy page.
Every morning you get a message confirming it ran and showing any errors. We see the same message and fix problems the same day. Every appointment stays in your sheet, so reception can still phone as before.
The message can't reach them, so they won't confirm. The morning message counts them under "no answer", and reception phones them as usual.
Usually one to two weeks: a few days to set up your clinic's number and get the message wording approved by WhatsApp, then a few days testing with your staff before patients are messaged.
Tell us about your clinic on WhatsApp, or give us a call. We'll show you the system on your own phone and answer anything this page didn't.